We guarantee safe and unmelted delivery of your chocolate order for up to 3 days of shipment.
High temperature shipping during the warm/hot season:
We must ship all chocolate orders to the customer's local post office with a "hold for pick up" status. The customer will receive an email direct from the post office (we will send an email too) informing them that the package is ready for pick up. This will keep our chocolates safe indoor. Express mail delivery is available as an option at additional cost.
WE OFFER TWO TYPES OF SHIPPING VIA THE U.S.
PRIORITY MAIL - Estimated delivery is 2-3 days (Signature Required)
EXPRESS MAIL - NEXT DAY DELIVERY1: 12:00 - 3:00 p.m. (Signature Required)
IF NO ONE IS AVAILABLE TO ACCEPT DELIVERY, WE WILL NOT BE RESPONSIBLE FOR MELTED CHOCOLATES DELIVERED ON TIME.
Note: When a notice is left, we urge YOU to pick up your order at the post office and do not allow your order to be put back on a hot truck for redelivery. A frozen gel pack can only last up to 3 days.
1Some intra-state or delivery by mail truck locations are delivered in 2 days.
ABOUT HEAT SAFE PACKAGING & COSTS
Our shipping costs are calculated by weight, size and the ship to zip code as regulated by the U.S.Post Office.
(WE DO NOT SHIP INTERNATIONALLY, INCLUSIVE OF CANADA OR TO PUERTO RICO, ALASKA, & HAWAII )